In working to recreate the support website, I had grand ideas of what I wanted and unfortunately those ideas were taking way too long to accomplish. What I should have done, and have now done, is get the basic shell up and running to provide a more direct support platform. Support has always been available via our Facebook page, direct email as listed in the asset store, as well as through message boards both in the Unity forum and formerly within the Procedural Worlds discord server where they used to host a few forums for their partner publishers of which I was included. Hopefully all who have sought out support were able to find it in one of these methods. Moving forward, we will be primarily focusing support here through the support form.
As we progress, the site will grow from only having News and a Support Request form to also having a catalog of our assets as well as a catalog and reviews, both written and video, of assets published by other publishers who we have collaborated with or who we just love their assets. Hopefully this will come about either while, or shortly after, we finish the last update of the 1.x cycle of our stamps packs for Gaia which will include the long awaited Gaia 2.x/Gaia Pro support.
As 2020 pushes towards it’s end, I’m hoping that we can get soon get back to our plans of putting more time and work into the gaming world. Between normal health issues and all the craziness of 2020, it has been really difficult to get into any type of routine. Our goals for 2021 are to get all of our pack updates completed during Q1. Then we plan to work on releasing new packs which will work with both Gaia and Unity stamping.
Wish us luck!